US wax staff

An accountant, a summer flooring salesman and an Estonian helped Diggins deliver bronze. Here’s how.

ZHANGJIAKOU — Patrick Moore is a cheerful accountant from Edmonton, Alberta. Tim Baucom spends his summers working sales for a Vermont plank flooring company. Oleg Ragilo runs a cosmetic shop in Estonia with his wife. Jessie Diggins, the American cross-country ski star, couldn’t have won her Olympic bronze without them. Moore, Baucom and Ragilo all belong to America’s nine-member ski service team here — a mix of mostly paid staff and a couple of volunteers like Moore....