The role of a wax technician seems both secretive and extremely public. As spectators, we don’t see what happens on race day inside a wax truck or trailer. We aren’t privy to the tips and tricks that are employed to work magic on an athlete’s skis. Conversely, when the wax is off for a racer, that error is on full display for the public as we watch an athlete struggle through a race on skis...
ZHANGJIAKOU — Patrick Moore is a cheerful accountant from Edmonton, Alberta. Tim Baucom spends his summers working sales for a Vermont plank flooring company. Oleg Ragilo runs a cosmetic shop in Estonia with his wife. Jessie Diggins, the American cross-country ski star, couldn’t have won her Olympic bronze without them. Moore, Baucom and Ragilo all belong to America’s nine-member ski service team here — a mix of mostly paid staff and a couple of volunteers like Moore....